Call us on (03) 9645 2844

Who we are

Ausure Insurance Services is a family run business based in Rutherford St, Swan Hill with the ability to service customers all around the country. Our developed work practises combined with our team of fully qualified staff offer our customers efficient, professional and reliable service.

Ausure Insurance Services is an Authorised Representative of Ausure Insurance Brokers and have access to vast range of Insurance companies who can offer large range of Insurance products. Combined, the staff at  Ausure Insurance Services, has over 85 years experience in the Insurance Industry, with extensive product knowledge in all areas of General Insurance.

Ausure is part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group. Comprised of over 300 brokerages spread across more than 700 offices, the Steadfast Group generated over $6.1 billion in sales in FY19 .This scale gives Steadfast flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in us being able to provide our customers with access to multiple insurance companies, a broad range of products, competitive pricing and valuable advice.

As a client of a Steadfast network Insurance Broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.

Core Values

  • Provide professional service to all customers
  • Offer customers access to fully qualified, experienced and friendly staff
  • Identify, rectify and satisfy the needs of customers
  • Strive to offer customers competitive rates on their insurance policies
  • Provide customers with a range of options to consider in regards to products and coverage to best suit their insurance needs
  • Deliver on efficient, reliable and hassle free claims service
  • Offer flexible payment options to customers
  • Have a high retention customer base
  • Source, quote, acquire and manager high volumes of new business
  • Provide staff with a safe, professional and enjoyable working environment
  • To offer our customers a large range of insurance policies so that customers can have all their insurance with the one broker; including offering policies of ‘convenience’.
  • To be innovative within the insurance industry with all aspects of business operation
  • To continue developing our close partnership with Ausure
  • To be leaders in the Ausure group through our practices and expertise
  • To meet our targets and continue steady and sustainable growth